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Trusteer Rapport

What is Trusteer Rapport?

Trusteer Rapport is security software that is designed to provide important added protection to your online banking session. Trusteer Rapport is highly recommended as an additional layer of security to any anti-virus or security software you already use. By protecting your internet connection and creating a tunnel for safe communication with your American National online banking website, Trusteer Rapport helps block malicious attempts to steal money from your account.

  • Provided to our customers free of charge
  • Downloads in minutes
  • Future updates are free and automatic

Why do I need Trusteer if I already have anti-virus software?

Trusteer Rapport complements your anti-virus software. Trusteer Rapport is designed to add another level of security to your online banking session by blocking malicious software (malware) that your anti-virus software might miss. Although no antifraud software can guarantee 100% protection from fraudsters, we believe that Trusteer Rapport in addition to anti-virus software offers a higher level of protection.

Download Trusteer Rapport now by clicking on the appropriate Trusteer logo*: (PC User Administrator Rights required to install.)

Trusteer Logo
Trusteer Logo


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Periodically when you log on to Online Banking a "splash" screen will appear, similar to the one below giving you the opportunity to download the software.



Trusteer Rapport is required for access to the iBank Commercial Banking Service.

Trusteer Rapport introduction video

Screen 3

Protected web sites

After installing Trusteer Rapport, you will see a new icon in the address bar of your browser as illustrated below. When you access American National Bank's online banking services the icon will glow in green, showing that Trusteer Rapport is at work!



When you visit other sites you will see that the icon has changed to a gray color which means the site is not yet covered by Trusteer Rapport.

Not Protected

Not Protected Example

To add protection to other web sites you visit, follow these steps:

Step 1 - Click on the grey icon in your browser and this window will pop up:

Screen 4

Step 2 - Select "Protect this Website". The icon will turn green in color and Trusteer Rapport is activated for that web site.

Protected Example

Once a site is "protected" (green icon) you should not have to perform these steps again.

If Trusteer Rapport detects malware on your computer, you will be alerted and the bank may also receive an alert from Trusteer.

* Rapport is offered by Trusteer, Trusteer is responsible for the accessibility of its products. For more information about Trusteer Rapport and to contact Trusteer with accessibility questions about their product please visit Trusteer Support.


Disclaimer of Warranties

American National Bank makes no representations or warranties, express or implied, to you about Trusteer Rapport including, without limitation, any: (i) warranties regarding merchantability, suitability, and fitness for a particular purpose; (ii) noninfringement of the Trusteer Rapport software (irrespective of any previous course of dealings between the parties or custom or usage of trade); (iii) compatibility of your software, equipment or communication interfaces; (iv) results to be derived from the use of the Trusteer Rapport software, services, hardware or other materials; or (v) that the Trusteer Rapport software services, hardware or other materials are free from defects.





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